Improper authorization control for web services In otrs2

Description

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.

Mitigation

Update Impact

Minimal update. May introduce new vulnerabilities or breaking changes.

Ecosystem
Package
Affected version
Patched versions