Lack of data validation - Path Traversal In otrs2

Description

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

Mitigation

Update Impact

Minimal update. May introduce new vulnerabilities or breaking changes.

Ecosystem
Package
Affected version
Patched versions