Server side cross-site scripting In otrs2

Description

Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Mitigation

Update Impact

Minimal update. May introduce new vulnerabilities or breaking changes.

Ecosystem
Package
Affected version
Patched versions
FLAT-R5TVN – Vulnerability | Fluid Attacks Database